CALL FOR SPEAKERS: 4th Customer Loyalty & CRM Summit ASIA 2012 in Shanghai, China

Neoedge’s 4th CUSTOMER LOYALTY ASIA PROGRAMME & CRM SUMMIT 2012 | CALL FOR SPEAKERS | 25-26 September 2012 in Shanghai, China.

This year, as what we have been successfully doing for the past three years in our summits, all Loyalty and CRM programs featured in the event, either by our sponsors or top-notch speakers, they are simply designed with in-depth insights with the emerging and established markets in mind as we create the agenda. One that addresses the ASIAN as well as the GLOBAL best practices, strategies, approaches, techniques, innovations as well as the current and future market for loyalty and CRM in this ever changing generation of consumers.

It is still the only event in Asia themed with the agenda focused on the emerging markets. It is going to be equally relevant to the Global Brands to take advantage of the growth potentials in the emerging markets and also to have a better understanding of the local markets. The summit will be the best platform to untap the modern concepts and technologies on loyalty and implement the best practices, thus, to eventually reap the essentials of successful loyalty programs.

The premier source of timely knowledge on Best Loyalty Practices & CRM Solutions, the Loyalty & CRM professionals’ largest gathering in the most happening place businesswise in ASIA…

The 2012 event aims to discuss the following:

» Global trends vs. loyalty in China and the rest of Asia
» Best Practices and case studies in Asia; Successful case sharing on implementation and return on investment monitoring
» Trends for the next decade and engaging consumers in the next generation
» CRM Evolution in emerging markets in the context of project, program & innovation as well as people, procedure, platform & tools
» Asia-based coalition program
» Consumer and data analytics, insights management and customer segmentation
» Best practices for data gathering set-up and data mining model
» Customer lifetime value development, customer lifecycle and communications
» Key methodology to improve traffic and converse traffic to sales
» New trends, innovation and analysis for mobile application & socialnetwork
» Measurement of relationship strength/quality via E-Channel, Marketing, SocialMedia & CRM
» Churn management and successful case study of customer retention in the Asian market
» CRM (Customer Relationship Management) vs. Customer Experience Management (CEM)
» Partnership marketing and value sharing

SPEAKING ENGAGEMENTS

We are now calling for innovative speakers to submit your presentation proposals (about 20-25 minutes) based on the topics above and those that would feature the current key market issues that would make an impact in the overall agenda of the event. Please send us your proposals in the following format:

o Topic Title
o 3-5 Bullets Points
o Photo and Bio of the Speaker

Please send it to enquiry@neo-edge.com or call +65 6557 9185 

We are all very excited to have your participation and hear your ideas! Join us in this very highly valuable Loyalty Summit in Shanghai this September!

Yours faithfully,
Eugene
+65 6557 9185; eugene@neo-edge.com

LARGEST Mobile Commerce gathering in Singapore this 2012

Neoedge’s Mobile Commerce Summit ASIA held in Singapore for the first time, repeated its success in Malaysia in 2011

5^th Mobile Commerce Summit ASIA the premier mobile commerce event in Asia, has again harnessed the main areas on mobile payments, mobile money transfer, mobile banking and NFC. The delegates were engaged at the 3-day event at The Fullerton Hotel in Singapore last 20^th-22^nd March 2012.

Delegates from across the globe were treated to everything they have signed up for and were all pleased with the cosiness of The Straits Room at The Fullerton, which is the event’s main conference ballroom.  This year’s delegation is the most geographically diverse since it started in New Delhi in 2008, Manila in 2010 and Kuala Lumpur in 2009 and 2011.

5^th Mobile Commerce Summit ASIA is organized and hosted by Neoedge, one of the leading events company in Asia, with its events being held in five different continents. This year’s line-up of power speakers was opened by Jason Tiede, the Managing Director of Bank of America Merrill Lynch who was also Day1’s Conference Chairman. Presentations from Globe Telecoms, Google, Citi Ventures, Indonesian Telecommunications Regulatory Board Indonesia and Telkom Indonesia concluded the morning sessions.

In the afternoon, Bank of Ceylon, Standard Chartered, Al-Fardan Exchange, F1soft International, Indosat, Digi Telecommunications, Belgacom International Carrier Services, TransferTo and Citi wrapped up the second half of the first day which ended with a networking cocktail at The Post Bar of the hotel venue. According to Jhorden Niño, Group Business Development Manager at Neoedge said: “Delegates and speakers were able to have fun while maximising the networking value of their participation through this social segment of the event and everyone were much acquainted.”

The second day of the summit was opened by Conference Chairman, Christopher Dadd, CEO & Founder of ZenithMist, a UK-based company with the mission to help enterprises engage their customers effectively through mobile services. The very exciting Chairman’s address and presentation was followed by C-SAM, the event’s Official Lanyard Sponsor was represented by its General Manager, Shubhrendu Khoche.

Right after Grameenphone’s presentation, a panel discussion between YOOSE, Compuware, Sprooki Singapore, Citi Ventures on Additional Revenue Streams was moderated by Osama Al Rahma, Director and General Manager at Al-Fardan Group & Exchange.

While more engaging sessions happened in the afternoon of Conference Day2, the delegates are more and more interactive. Industry Analyst from Google took the podium and then followed by Dealised, T-Mobile Europe, Movenbank, Microenterprise Access to Banking Services (MABS), MasterCard Worldwide and Nokia Finland.

Post-Conference workshops closed the show in Day3 with C-SAM’s, Head of Sales for APAC, Elizabeth Duke led the morning workshop on creating and optimising the mobile wallet while an engaging afternoon workshop led by Christopher Dadd from ZenithMist, who, among a number of activities in the workshop,  helped the participants create their very own live mobile service.

“This is one of the most successful mobile commerce events we ever conducted. 5^th Mobile Commerce Summit ASIA had a diverse set of attendees from six different continents and included both speakers and sponsors from Bank of America Merrill Lynch, Digi Telecommunications, C-SAM, Globe Telecoms, Netbiscuits, Standard Chartered, Indonesian Telecommunications Regulatory Authority, YOOSE, Nokia, Google, and many others.”, Niño added.

“The overall theme of the conference was, “Evaluating the best formulas for the next winning move”; everything the mobile commerce players need in order to advance on their already strong industry presence.”

Here’s one of our favourite testimonials from one of the delegates: Amanda Ngan, Operator Partnerships Manager at Centili APAC an Infobip Brand, “It was a very well organized conference and I really appreciate Neoedge’s efforts for it. Plus, you provided good speakers, good material, good food and atmosphere for the conference members. I am very glad that I was able to interact and get to know other participants during the conference where we were able to network and exchange vital information. Secondly, this conference not only met, but exceeded my expectations and I learned a great deal that I can use now at work.”

Empowering Regional Perspectives: Bold Trends and Success Mechanisms

Neoedge’s biggest annual telecom event gathering will be in Singapore next year, 20-22 March 2012 at The Fullerton, Singapore City. A one-of-a-kind gathering of Mobile Commerce executives from the service providers, banks, regulators, retailers and technology providers to discuss on the region’s actual movement and growth of Mobile Commerce and how it has made an impact globally.

Registration for the upcoming 5th Mobile Commerce Summit ASIA is still on and the Yuletide Discounted Rates is only until 6 January 2012. Take part in one of the most remarkable telecom events — successfully held in New Delhi – India, Manila, Philippines and twice in Kuala Lumpur, Malaysia.

Join us next year in Singapore and stay ahead of the market. Register now!

Keynotes include:
Head – Data Innovation & Applications, CITYCELL, Bangladesh
Product Development & Management Manager, Mobile Commerce & Money, INDOSAT, Indonesia
Managing Director, BANK OF AMERICA MERRILL LYNCH, Singapore
General Manager, Financial Services, SAFARICOM, Kenya
Founder & CEO, ZENITH MIST, United Kingdom
Senior International Consultant & Advisor, T-MOBILE, USA & Czech Republic
Head of Mobile, GOOGLE, South East Asia
Chief Mobile Officer, MOVENBANK, Singapore
Director Financial Services, NOKIA, Finland
Channels Innovation Head, STANDARD CHARTERED BANK, Singapore
President, G-Xchange, GLOBE TELECOMS, Philippines
Group Head-Emerging Payments ASIA Pacific, Middle East and Africa, MASTERCARD, Singapore
Chief Manager-Multi Channels and Payments Systems, BANK OF CEYLON, Sri Lanka
Head M-Commerce, ETISALAT, UAE
Commissioner, INDONESIAN TELECOMMUNICATIONS REGULATORY BOARD, Indonesia
Deputy Director, MALAYSIAN COMMUNICATIONS & MULTIMEDIA COMMISSION, Malaysia

and many more.

For more information about the event, please click on 5th Mobile Commerce Summit ASIA 2012 Event Website NOW:

http://www.neo-edge.com/mcommerce2012

See you soon in the Lion City!

With every best wish,

Eugene – Mobile Commerce ASIA

Official Lanyard Sponsor:

Mobile Site Sponsor:

Exhibitor: